Transport Customer Service Centre

Transport Customer Service Centre is close to Harrington Street, The Rocks, Sydney, Council of the City of Sydney, New South Wales, 2000

  • Address: Circular Quay, 5 Alfred St, Sydney NSW 2000, Australia
  • Phone: +61 131500
  • Website: transportnsw.info

Transport Customer Service Centre, opening hours today

Day of week Open Close
Sunday 9 AM 5 PM
Monday 8 AM 6 PM for the week
Tuesday 8 AM 6 PM
Wednesday 8 AM 6 PM
Thursday 8 AM 6 PM
Friday 8 AM 6 PM
Saturday 8 AM 6 PM
Transport Customer Service Centre reviews

The worst experience ever, stack for hours, twice due to "communication" problems the first time. The second time, they didn't know why we where stopped for an hour between Redfern and Central station. Waste of time and money, don't use the Sydney rail network.

I'm not sure what is going on with carriage next to D6101, but it makes these very scary noises from time to time, which makes it sound like it's crashed into something. If you want a jump scare, this carriage is for you???? …

I would like to compliment a staff member named Nick who was very helpful when I had visited Sydney without my Opal card. He was very kind and helped me organise another one

2023-09-24 Naledi

The worst experience ever, stack for hours, twice due to 'communication' problems the first time. The second time, they didn't know why we where stopped for an hour between Redfern and Central station. Waste of time and money, don't use the Sydney rail network.

2023-09-24 Banele

I'm not sure what is going on with carriage next to D6101, but it makes these very scary noises from time to time, which makes it sound like it's crashed into something. If you want a jump scare, this carriage is for you????

2023-09-24 Neo

I would like to compliment a staff member named Nick who was very helpful when I had visited Sydney without my Opal card. He was very kind and helped me organise another one

2023-10-09 Amari

The staff at the customer service centre were rude and unhelpful. They didn't seem to know what they were doing and made the whole experience frustrating.

2023-10-14 Lebohang

I had to wait for over an hour just to speak to someone at the customer service centre. The wait time was completely unacceptable and unnecessary.

2023-10-19 Lerato

The atmosphere at the customer service centre was dull and depressing. It didn't feel welcoming or inviting at all.

2023-10-24 Thabo

The initial impression I got from the customer service centre was terrible. The staff seemed disinterested and unprofessional.

2023-10-29 Kagiso

The facilities at the customer service centre were outdated and poorly maintained. It was not a pleasant environment to be in.

2023-11-03 Lesedi

The value for money at the customer service centre was non-existent. I paid a lot for a service that was subpar.

2023-11-08 Tebogo

Overall, my experience at the customer service centre was terrible. I would not recommend it to anyone.

2023-11-13 Khumo

I had a great experience at the customer service centre. The staff were friendly and helpful. They resolved my issue quickly and efficiently.

2023-11-18 Karabo

The customer service at the centre was excellent. The staff went above and beyond to assist me and ensure I had a positive experience.

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