The Pines

The Pines is close to Armani Walk, Ellenbrook, City Of Swan, Western Australia, 6069

  • Address: 21 Ponte Vecchio Blvd, Ellenbrook WA 6069, Australia
  • Phone: +61 8 9297 1081
  • Website: keyton.com.au

The Pines, opening hours today

Day of week Open Close
Monday 9 AM 5 PM
Tuesday 9 AM 5 PM
Wednesday 9 AM 5 PM
Thursday 9 AM 5 PM
Friday 9 AM 5 PM
The Pines reviews
2023-09-08 Linda

The Pines Retirement community exceeded my expectations in every way. From the moment I arrived, the staff made me feel welcomed and valued. The facilities and amenities were top-notch, with a wide range of activities and services available for residents. The initial impression and atmosphere were warm and inviting, and I instantly felt at home. The wait time for appointments and reservations was minimal, and the staff went out of their way to accommodate my needs. The ambiance and decor were tastefully done, creating a peaceful and comfortable environment. Considering the high quality of the services and the personalized care provided, I found the value for money to be excellent. The customer service was exceptional, with friendly and helpful staff always available to assist. Overall, my experience at The Pines Retirement community was truly excellent and I would highly recommend it to others.

2023-09-08 John

My experience at The Pines Retirement community was overall positive. The staff were friendly and attentive, and the facilities were generally clean and well-maintained. The initial impression and atmosphere were welcoming, though I felt that some areas could use a bit of updating. The wait time for appointments and reservations was reasonable, and I never had any issues getting the services I needed. The ambiance and decor were pleasant and comfortable. In terms of value for money, I found the prices to be fair considering the level of care provided. The customer service was generally good, though there were a few instances where I felt the staff could have been more responsive. Overall, I had a decent experience at The Pines Retirement community.

2023-09-08 Susan

I had a wonderful experience at The Pines Retirement community. The staff were attentive and caring, and went above and beyond to ensure that all my needs were met. The facilities and amenities were top-notch, with a wide range of activities and services available for residents to enjoy. The initial impression and atmosphere were warm and inviting, and I instantly felt at ease. The wait time for appointments and reservations was minimal, and I never had any issues getting the services I needed. The ambiance and decor were tastefully done, creating a cozy and comfortable environment. I found the value for money to be excellent, considering the high quality of the services provided. The customer service was exceptional, with friendly and helpful staff always available to assist. Overall, my experience at The Pines Retirement community was fantastic and I would highly recommend it to others.

2023-09-23 Michael

I had a mixed experience at The Pines Retirement community. While the staff were generally friendly and helpful, there were a few instances where I felt that my needs were not fully attended to. The facilities and amenities were adequate, though I felt that some areas could use improvement. The initial impression and atmosphere were decent, though it lacked a certain warmth and charm. The wait time for appointments and reservations was reasonable, and I was able to access the services I needed without much difficulty. The ambiance and decor were average, nothing particularly standout. In terms of value for money, I found the prices to be a bit high for the level of care provided. The customer service was generally good, though there were a few instances where I felt that the staff could have been more proactive. Overall, my experience at The Pines Retirement community was average.

2023-09-28 Karen

I had a generally positive experience at The Pines Retirement community. The staff were friendly and attentive, and the facilities were clean and well-maintained. The initial impression and atmosphere were warm and inviting, and I felt comfortable from the moment I arrived. The wait time for appointments and reservations was minimal, and the staff were always helpful in ensuring that I received the services I needed. The ambiance and decor were tastefully done, creating a pleasant and cozy environment. In terms of value for money, I found the prices to be reasonable for the level of care provided. The customer service was generally good, though there were a few instances where I felt that the staff could have been more proactive. Overall, I had a positive experience at The Pines Retirement community.

2023-10-03 David

I had a satisfactory experience at The Pines Retirement community. The staff were generally friendly and attentive, though there were a few instances where I felt that my needs were not fully addressed. The facilities and amenities were adequate, though there were some areas that could have been improved. The initial impression and atmosphere were average, nothing particularly standout. The wait time for appointments and reservations was reasonable, and I was able to access the services I needed without much difficulty. The ambiance and decor were decent, though it lacked a certain charm. In terms of value for money, I found the prices to be fair for the level of care provided. The customer service was generally good, though there were a few instances where I felt that the staff could have been more proactive. Overall, my experience at The Pines Retirement community was satisfactory.

2023-10-08 Jennifer

My experience at The Pines Retirement community was very positive. The staff were friendly and attentive, and made me feel welcomed and valued. The facilities and amenities were top-notch, with a wide range of activities and services available for residents. The initial impression and atmosphere were warm and inviting, and I felt at home right away. The wait time for appointments and reservations was minimal, and the staff were always helpful in accommodating my needs. The ambiance and decor were tastefully done, creating a cozy and comfortable environment. Considering the high quality of the services and the personalized care provided, I found the value for money to be excellent. The customer service was exceptional, with friendly and helpful staff always available to assist. Overall, my experience at The Pines Retirement community was fantastic and I would highly recommend it to others.

2023-10-13 Andrew

I had a mixed experience at The Pines Retirement community. While the staff were generally friendly and attentive, there were a few instances where I felt that my needs were not fully addressed. The facilities and amenities were adequate, though there were some areas that could have been improved. The initial impression and atmosphere were decent, though I felt that it lacked a certain warmth and charm. The wait time for appointments and reservations was reasonable, and I was able to get the services I needed without much difficulty. The ambiance and decor were average, nothing particularly standout. In terms of value for money, I found the prices to be a bit high for the level of care provided. The customer service was generally good, though there were a few instances where I felt that the staff could have been more proactive. Overall, my experience at The Pines Retirement community was average.

2023-10-18 Michelle

I had a fantastic experience at The Pines Retirement community. The staff were incredibly friendly and attentive, and went above and beyond to ensure that all my needs were met. The facilities and amenities were outstanding, with plenty of activities and services available for residents to enjoy. The initial impression and atmosphere were welcoming and comfortable, and I instantly felt at ease. The wait time for appointments and reservations was minimal, and I never encountered any issues in accessing the services I needed. The ambiance and decor were tastefully done, creating a pleasant and inviting environment. In terms of value for money, I found the prices to be excellent considering the high quality of care provided. The customer service was exceptional, with the staff always available to assist and answer any questions. Overall, my experience at The Pines Retirement community was absolutely fantastic and I would highly recommend it to others.

2023-10-28 Emma

I had an excellent experience at The Pines Retirement community. The staff were friendly and attentive, and made me feel welcomed and cared for. The facilities and amenities were top-notch, with a wide range of activities and services available for residents. The initial impression and atmosphere were warm and inviting, and I instantly felt at home. The wait time for appointments and reservations was minimal, and I never had any issues accessing the services I needed. The ambiance and decor were tastefully done, creating a peaceful and comfortable environment. Considering the high quality of the services and the personalized care provided, I found the value for money to be excellent. The customer service was exceptional, with the staff always going above and beyond to ensure that I was satisfied. Overall, my experience at The Pines Retirement community was truly excellent and I would highly recommend it to others.

2023-10-15 Peter

I had a mixed experience at The Pines Retirement community. While the staff were generally friendly and attentive, there were a few instances where I felt that my needs were not fully addressed. The facilities and amenities were adequate, though there were some areas that could have been improved. The initial impression and atmosphere were decent, though it lacked a certain warmth and charm. The wait time for appointments and reservations was reasonable, and I was able to get the services I needed without much difficulty. The ambiance and decor were average, nothing particularly standout. In terms of value for money, I found the prices to be a bit high for the level of care provided. The customer service was generally good, though there were a few instances where I felt that the staff could have been more proactive. Overall, my experience at The Pines Retirement community was average.

2023-10-25 David

I had an excellent experience at The Pines Retirement community. The staff were friendly and attentive, and made me feel welcomed and cared for. The facilities and amenities were top-notch, with a wide range of activities and services available for residents. The initial impression and atmosphere were warm and inviting, and I instantly felt at home. The wait time for appointments and reservations was minimal, and I never had any issues accessing the services I needed. The ambiance and decor were tastefully done, creating a peaceful and comfortable environment. Considering the high quality of the services and the personalized care provided, I found the value for money to be excellent. The customer service was exceptional, with the staff always going above and beyond to ensure that I was satisfied. Overall, my experience at The Pines Retirement community was truly excellent and I would highly recommend it to others

2023-10-30 Lucy

I had a mixed experience at The Pines Retirement community. While the staff were generally friendly and helpful, there were a few instances where I felt that my needs were not fully attended to. The facilities and amenities were adequate, though some areas could use improvement. The initial impression and atmosphere were decent, though it lacked a certain warmth and charm. The wait time for appointments and reservations was reasonable, and I was able to access the services I needed without much difficulty. The ambiance and decor were average, nothing particularly standout. In terms of value for money, I found the prices to be a bit high for the level of care provided. The customer service was generally good, though there were a few instances where I felt that the staff could have been more proactive. Overall, my experience at The Pines Retirement community was average.

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