95% of the staff are happy to help, knowledgeable and always try to look it up and assist you. They actually listen and care about your "project" and I have found them good have a refreshing good sense of humour too. It's local, its extensive and no matter what the project, they can supply you with everything.

Turned up today for pre paid and pre organised compressed fibro as its needed for Monday and not all their, after being told it was ready to pick up, counter staff were dismissive in response as to why and I ended up leaving very frustrated!