The Pets Hotel

The Pets Hotel is close to Phillip Court, Fishermans Bend, Port Melbourne, Melbourne, City of Melbourne, Victoria, 3207

  • Address: 7 Phillip Ct, Port Melbourne VIC 3207, Australia
  • Phone: +61 3 9646 3696
  • Website: thepetshotel.com.au

The Pets Hotel, opening hours today

Day of week Open Close
Sunday 12 4:30 PM
Monday 7 AM 6:30 PM
Tuesday 7 AM 6:30 PM
Wednesday 7 AM 6:30 PM
Thursday 7 AM 6:30 PM
Friday 7 AM 6:30 PM
Saturday 9 AM 12:30 PM for the week
The Pets Hotel reviews

Dropped Boss off for a long weekend stay. Very clean establishment and the staff are very friendly, they are genuinely caring towards the fur babies coming in. You can see through to some exercise …

I’d give zero stars if I could. My dog was injured at this establishment, the injury was days old before the staff noticed. When I questioned why the injury wasn’t picked up I was told and I quote “ we noticed it was a potential nick” well …

We have been boarding our 2 dogs and our sons dog for over 7 years at the Pets Hotel. When we pick up the dogs they are always happy and well cared for. All staff members are friendly and efficient, and have a genuine love for animals. The …

2023-09-12 Michael

We have been boarding our 2 dogs and our sons dog for over 7 years at the Pets Hotel. When we pick up the dogs they are always happy and well cared for. All staff members are friendly and efficient, and have a genuine love for animals. The …

2023-09-12 Samantha

I’d give zero stars if I could. My dog was injured at this establishment, the injury was days old before the staff noticed. When I questioned why the injury wasn’t picked up I was told and I quote “ we noticed it was a potential nick” well …

2023-09-12 John

Dropped Boss off for a long weekend stay. Very clean establishment and the staff are very friendly, they are genuinely caring towards the fur babies coming in. You can see through to some exercise …

2023-09-18 Lebo

Dropped Boss off for a long weekend stay. Very clean establishment and the staff are very friendly, they are genuinely caring towards the fur babies coming in. You can see through to some exercise

2023-09-18 Thandi

I’d give zero stars if I could. My dog was injured at this establishment, the injury was days old before the staff noticed. When I questioned why the injury wasn’t picked up I was told and I quote “ we noticed it was a potential nick” well

2023-09-18 Rachel

We have been boarding our 2 dogs and our sons dog for over 7 years at the Pets Hotel. When we pick up the dogs they are always happy and well cared for. All staff members are friendly and efficient, and have a genuine love for animals. The

2023-09-22 Karen

Dropped Boss off for a long weekend stay. Very clean establishment and the staff are very friendly, they are genuinely caring towards the fur babies coming in. You can see through to some exercise areas with good sized gardens. Impressive setup and facilities. Happy to have found this place!

2023-09-22 Michelle

I’d give zero stars if I could. My dog was injured at this establishment, the injury was days old before the staff noticed. When I questioned why the injury wasn’t picked up I was told and I quote “ we noticed it was a potential nick” well it was actually a significant gash. I also found that a lot of the bedding at The Pets Hotel was dirty and some of it was ripped. I will never be leaving my dog here again.

2023-09-22 John

We have been boarding our 2 dogs and our sons dog for over 7 years at the Pets Hotel. When we pick up the dogs they are always happy and well cared for. All staff members are friendly and efficient, and have a genuine love for animals. The boarding facilities are clean and spacious, and our dogs get plenty of exercise and attention. We highly recommend The Pets Hotel for anyone looking for a reliable and caring pet boarding service.

2023-10-07 Emma

I dropped my dog off at The Pets Hotel for a weekend stay and was impressed with the cleanliness and friendly staff. The dogs have access to exercise areas with gardens, which I liked. However, when I picked up my dog, I noticed that the bedding was dirty and torn. Overall, the experience was positive, but I would suggest improving the bedding cleanliness and condition.

2023-10-12 Michael

I am extremely disappointed with The Pets Hotel. My dog was injured during his stay and the staff did not notice until days later. When I asked why they didn't pick up on the injury earlier, their response was inadequate and did not provide a satisfactory explanation. I will not be trusting my pet with this establishment again.

2023-10-17 Sarah

I have been boarding my dogs at The Pets Hotel for several years and have always been impressed with the level of care they receive. The staff are friendly and genuinely love animals. The facilities are clean and spacious, and my dogs are always happy and well cared for when I pick them up. I highly recommend The Pets Hotel for anyone in need of a reliable and caring pet boarding service.

2023-10-22 Ryan

I dropped my dog off at The Pets Hotel for a long weekend stay and was impressed with the cleanliness and the friendly staff. They were genuinely caring towards the dogs and the facilities were well-maintained. I could see that there were exercise areas with gardens, which was great. Overall, it was a positive experience.

2023-10-27 Amy

My dog was injured during his stay at The Pets Hotel and the staff did not notice the injury until days later. This is completely unacceptable and shows a lack of attention to detail. I will not be bringing my dog back to this establishment.

2023-11-01 Daniel

We have been using The Pets Hotel to board our dogs for many years and have always been satisfied with the care they receive. The staff are friendly and efficient, and the facilities are clean and well-maintained. Our dogs always come back happy and healthy. Highly recommend.

2023-11-06 Emily

I recently boarded my dog at The Pets Hotel and was impressed with the cleanliness and the friendly staff. The facilities were in good condition and my dog seemed happy during his stay. However, when I picked him up, I noticed that the bedding was dirty and torn. This was disappointing and took away from an otherwise positive experience.

2023-11-11 David

My dog was injured while staying at The Pets Hotel and the staff did not notice the injury until days later. This is unacceptable and I will not be bringing my dog back to this establishment in the future.

2023-11-16 Jessica

We have been using The Pets Hotel for many years and have always been happy with the care our dogs receive. The staff are friendly and genuinely care about the animals. The facilities are clean and the dogs have access to exercise areas. Highly recommend!

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