Skate society have gone above & beyond for me. I had no idea what I was ordering so created online chat first then they told me what size I needed etc. had a little hiccup got straight onto chat again sent through photos etc ( no fault of their's but that of the powers that be :) ended up with the wrong width and they x- changed it with no hustle all through friendly online chat. Initially order was packed and sent immediately. Got to me in 2 working days- i received the wrong item i ordered ( my fault).. exchanged twice ... all of this multiple exchanges- for 2 different items of the same kind all still done via online chat and sent and re sent immediately each time!! . Nothing worth happens easily .it was pretty much popping up on opening day and I absolutely love my new skates !! Thank you skate society!! You've slayed this young ADHD brain into a cool cat now cruising around awesome learning to skate with the proper pairs of wheels!! I'll recommend in the future!! Great work guys!!