Whilst the global pandemic threw quite a spanner in the works and caused some issues over the last few years, I believe they did their very best under trying conditions. They showed such kindness and compassion for my mum (and myself) …

I’ve had students on placement at this facility and couldn’t fault them, the staff are so lovely and friendly and how they care for the residents is lovely too. Its such a nice warm and welcoming environment

The executive manager was atrociously rude during a phone conversation regarding my job application. Shame on you being a superior, you should learn to provide good customer service skills in the first place and give space for the other person to talk instead of dominating the entire conversation rudely.