Hightide Holidays

Hightide Holidays is close to Australia Fair Shopping Center, 42, Marine Parade, Southport, Gold Coast City, Queensland, 4215

  • Address: Australia Fair, 18-28 Nerang St, Southport QLD 4215, Australia
  • Phone: +61 1300 769 765
  • Website: hightide.com.au

Hightide Holidays, opening hours today

Day of week Open Close
Monday 9 AM 6 PM
Tuesday 9 AM 6 PM
Wednesday 9 AM 6 PM
Thursday 9 AM 6 PM
Friday 9 AM 6 PM
Saturday 9 AM 5 PM for the week
Hightide Holidays reviews
2023-09-06 Sarah

My overall experience with Hightide Holidays was excellent. The team was professional and efficient, making the booking process easy and stress-free. They offered a wide range of destinations and packages at competitive prices. I found their quality of service to be top-notch, with knowledgeable staff who were able to answer all of my questions. The initial impression and atmosphere of their office was welcoming and inviting. The facilities and amenities were clean and well-maintained. I did not have to wait long for my reservations to be processed, and the staff were attentive and polite. The ambiance and decor of their office created a relaxing and enjoyable environment. I had a personal experience with Hightide Holidays when I had to change my travel dates due to unforeseen circumstances. The customer service team was understanding and helpful, and they were able to accommodate my request without any issues. Overall, I highly recommend Hightide Holidays for anyone looking for a reliable and trustworthy travel agency.

2023-09-06 James

I had a mixed experience with Hightide Holidays. While the overall experience was satisfactory, I found the value for money to be lacking. The prices were higher compared to other travel agencies I had used in the past. However, the quality of products and services provided by Hightide Holidays was good. The initial impression and atmosphere of their office were average, nothing particularly special. The facilities and amenities were adequate, but not luxurious. The wait time for reservations was longer than expected, and I had to follow up multiple times to get a confirmation. The ambiance and decor were simple and functional. I did not have any personal experiences with the staff, as they were polite but not particularly engaging. The customer service was average, with the staff addressing my queries but not going above and beyond to assist me. Overall, I would recommend Hightide Holidays if you are willing to pay a premium for their services.

2023-09-06 Emma

Hightide Holidays provided a fantastic travel experience. The team was friendly and displayed a genuine passion for helping clients plan their dream vacations. The value for money was excellent, with affordable packages that included great accommodations and activities. The quality of products and services was outstanding, with attention to detail and personalized recommendations. The initial impression and atmosphere of their office were warm and inviting, making me feel comfortable throughout the booking process. The facilities and amenities were modern and well-maintained. The wait time and reservations were handled efficiently, and I appreciated the quick response from the staff. The ambiance and decor of their office were stylish and created a pleasant environment. I had a great personal experience with Hightide Holidays when one of my flights was canceled due to bad weather. The customer service team was proactive in finding alternative options for me and kept me updated throughout the process. Overall, I highly recommend Hightide Holidays for their exceptional customer service and attention to detail.

2023-09-21 Michael

My experience with Hightide Holidays was disappointing. The overall experience was average at best. While the prices were reasonable, I found the quality of products and services to be lacking. The initial impression and atmosphere of their office were dull and uninspiring. The facilities and amenities were outdated and could use some improvement. The wait time for reservations was longer than expected, and the staff seemed overwhelmed and unorganized. The ambiance and decor of their office were plain and unremarkable. I had a negative personal experience with Hightide Holidays when I encountered issues with my hotel booking. The customer service was unhelpful and did not provide a satisfactory resolution. I would not recommend Hightide Holidays based on my experience.

2023-09-26 Sophie

Hightide Holidays exceeded my expectations. The overall experience was exceptional. I found their prices to be competitive and their value for money to be excellent. The quality of products and services was top-notch, with attention to detail and personalized recommendations. The initial impression and atmosphere of their office were classy and sophisticated. The facilities and amenities were luxurious and well-maintained. The wait time for reservations was minimal, and the staff were efficient and attentive. The ambiance and decor of their office created a luxurious and upscale environment. I had a wonderful personal experience with Hightide Holidays when they surprised me with an upgrade to a suite at my hotel. The customer service team went above and beyond to ensure I had a memorable stay. Overall, I highly recommend Hightide Holidays for their exceptional service and attention to detail.

2023-10-01 Daniel

Hightide Holidays provided a satisfactory travel experience. The overall experience was average, with nothing particularly outstanding. I found their prices to be reasonable, but the value for money was not exceptional. The quality of products and services was decent, but there was room for improvement. The initial impression and atmosphere of their office were average, nothing particularly remarkable. The facilities and amenities were adequate, but not luxurious. The wait time for reservations was average, and the staff were polite but not overly attentive. The ambiance and decor were functional but not particularly memorable. I did not have any personal experiences with the staff as they seemed busy with other clients. The customer service was average, with the staff addressing my queries but not going above and beyond to assist me. Overall, I would recommend Hightide Holidays for a decent travel experience.

2023-10-06 Olivia

My experience with Hightide Holidays was outstanding. The overall experience was excellent, with exceptional value for money. The prices were affordable, and the quality of products and services exceeded my expectations. The initial impression and atmosphere of their office were warm and inviting, making me feel comfortable throughout the booking process. The facilities and amenities were modern and well-maintained. The wait time for reservations was minimal, and the staff were efficient and helpful. The ambiance and decor of their office were stylish and created a pleasant environment. I had a personal experience with Hightide Holidays when I had to change my travel dates due to a family emergency. The customer service team was understanding and went above and beyond to accommodate my request and ensure a smooth transition. Overall, I highly recommend Hightide Holidays for their exceptional customer service and affordable prices.

2023-10-11 Matthew

I had a disappointing experience with Hightide Holidays. The overall experience was below expectations. While the prices were reasonable, I found the value for money to be lacking. The quality of products and services was mediocre, with some issues encountered during my trip. The initial impression and atmosphere of their office were average, nothing particularly special. The facilities and amenities were adequate, but nothing luxurious. The wait time for reservations was longer than expected, and the staff were not particularly attentive. The ambiance and decor of their office were plain and unremarkable. I had a negative personal experience with Hightide Holidays when my hotel room was not as described and the customer service team was unresponsive to my complaints. I would not recommend Hightide Holidays based on my experience.

2023-10-16 Liam

Hightide Holidays provided an exceptional travel experience. The overall experience was outstanding, with excellent value for money. The prices were competitive, and the quality of products and services was top-notch. The initial impression and atmosphere of their office were modern and inviting, creating a pleasant environment. The facilities and amenities were luxurious and well-maintained. The wait time for reservations was minimal, and the staff were attentive and helpful. The ambiance and decor of their office were stylish and upscale. I had a fantastic personal experience with Hightide Holidays when they surprised me with a complimentary upgrade to a suite at my hotel. The customer service team went above and beyond to ensure I had a memorable stay. Overall, I highly recommend Hightide Holidays for their exceptional service and attention to detail.

2023-10-26 Grace

My experience with Hightide Holidays was exceptional. The overall experience was outstanding, with exceptional value for money. The prices were affordable, and the quality of products and services exceeded my expectations. The initial impression and atmosphere of their office were warm and inviting, making me feel comfortable throughout the booking process. The facilities and amenities were modern and well-maintained. The wait time for reservations was minimal, and the staff were efficient and helpful. The ambiance and decor of their office were stylish and created a pleasant environment. I had a personal experience with Hightide Holidays when I had to change my travel dates due to a family emergency. The customer service team was understanding and went above and beyond to accommodate my request and ensure a smooth transition. Overall, I highly recommend Hightide Holidays for their exceptional customer service and affordable prices.

2023-10-31 Oliver

I had a satisfactory experience with Hightide Holidays. The overall experience was average, with nothing particularly outstanding. I found their prices to be reasonable, but the value for money was not exceptional. The quality of products and services was decent, but there was room for improvement. The initial impression and atmosphere of their office were average, nothing particularly remarkable. The facilities and amenities were adequate, but not luxurious. The wait time for reservations was average, and the staff were polite but not overly attentive. The ambiance and decor were functional but not particularly memorable. I did not have any personal experiences with the staff as they seemed busy with other clients. The customer service was average, with the staff addressing my queries but not going above and beyond to assist me. Overall, I would recommend Hightide Holidays for a decent travel experience.

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