HCF

HCF is close to Westfield Chatswood, Spring Street, Chatswood, Lower North Shore, Sydney, Willoughby City Council, New South Wales, 2067

  • Address: 1 Anderson St, Chatswood NSW 2067, Australia
  • Phone: +61 2 9419 2722
  • Website: hcf.com.au

HCF, opening hours today

Day of week Open Close
Monday 9 AM 5 PM
Tuesday 9 AM 5 PM
Wednesday 9 AM 5 PM
Thursday 9 AM 5 PM
Friday 9 AM 5 PM
Saturday 9:30 AM 12:30 PM
HCF reviews

Staff refused to give adequate help with regards to claims. I am 79 years old and find it a difficult procedure. I was told to go away and contact Medicare. If explained what to do I could have contacted Medicare whilst in the branch and had the claims handled.

Wonderful service provided by Moon today, she was so patient and thorough with our cover!

If you want dental hygienist to handle your check up go there but why? When you can get a qualify dentist at the same price / no gap else where! Massive cut cost scam!

2023-09-19 Daniel

Staff refused to give adequate help with regards to claims. I am 79 years old and find it a difficult procedure. I was told to go away and contact Medicare. If explained what to do I could have contacted Medicare whilst in the branch and had the claims handled.

2023-09-19 Lisa

Wonderful service provided by Moon today, she was so patient and thorough with our cover!

2023-09-19 Michael

If you want dental hygienist to handle your check up go there but why? When you can get a qualify dentist at the same price / no gap else where! Massive cut cost scam!

2023-10-04 Sarah

Overall Experience: The overall experience at HCF Health insurance agency was disappointing. The staff refused to provide adequate help with regards to claims, leaving me feeling frustrated and overwhelmed. Wait Time and Reservations: I found the wait time to be reasonable, but the reservations process could be improved. Quality of Products/Services: The quality of the products and services at HCF Health insurance agency was average. Value for Money: I felt that the value for money was lacking, especially considering the lack of assistance with claim procedures. Ambiance and Decor: The ambiance and decor of the agency were basic and uninspiring. Facilities and Amenities: The facilities and amenities were standard and nothing out of the ordinary. Customer Service and Staff: The customer service provided by the staff was poor. They were unhelpful and dismissive, refusing to guide me through the claims process. Initial Impression and Atmosphere: My initial impression of the agency was negative due to the poor customer service. Personal experiences: My personal experience was frustrating and unsatisfactory. I would not recommend HCF Health insurance agency.

2023-10-09 John

Wait Time and Reservations: The wait time at HCF Health insurance agency was reasonable, but the reservations process could be improved. Quality of Products/Services: The quality of the products and services provided by HCF Health was satisfactory. Value for Money: I felt that the value for money was fair. Ambiance and Decor: The ambiance and decor of the agency were basic but clean. Facilities and Amenities: The facilities and amenities were standard. Customer Service and Staff: The customer service provided by the staff was excellent. They were friendly and helpful, providing all the information I needed. Initial Impression and Atmosphere: My initial impression of the agency was positive due to the friendly staff. Personal experiences: My personal experience was positive overall, despite some minor flaws.

2023-10-14 Emma

Customer Service and Staff: The customer service at HCF Health insurance agency was exceptional. The staff were knowledgeable and helpful, providing assistance with my claims. Initial Impression and Atmosphere: My initial impression of the agency was positive due to the welcoming atmosphere and friendly staff. Personal experiences: My personal experience was great. The staff helped me navigate the claims process and ensured that I received the coverage I needed.

2023-10-19 David

Overall Experience: The overall experience at HCF Health insurance agency was satisfactory. The staff were helpful in guiding me through the claims process. Quality of Products/Services: The quality of the products and services provided by HCF Health was good. Value for Money: I felt that the value for money was fair. Facilities and Amenities: The facilities and amenities were standard. Customer Service and Staff: The customer service provided by the staff was satisfactory. They were polite and answered all my questions. Initial Impression and Atmosphere: My initial impression of the agency was positive. Personal experiences: My personal experience was positive overall.

2023-10-24 Sophia

Wait Time and Reservations: The wait time at HCF Health insurance agency was longer than expected, and the reservations process was unclear. Quality of Products/Services: The quality of the products and services provided by HCF Health was average. Value for Money: I felt that the value for money was not great. Ambiance and Decor: The ambiance and decor of the agency were outdated and in need of renovation. Facilities and Amenities: The facilities and amenities were basic. Customer Service and Staff: The customer service provided by the staff was satisfactory, but not exceptional. Initial Impression and Atmosphere: My initial impression of the agency was neutral. Personal experiences: My personal experience was average, with some room for improvement.

2023-10-29 James

Customer Service and Staff: The customer service at HCF Health insurance agency was lacking. The staff were unhelpful and dismissive, leaving me feeling frustrated. Personal experiences: My personal experience was disappointing. I would not recommend HCF Health insurance agency.

2023-11-03 Olivia

Overall Experience: The overall experience at HCF Health insurance agency was satisfactory. The staff were friendly and provided assistance with my claims. Quality of Products/Services: The quality of the products and services provided by HCF Health was good. Value for Money: I felt that the value for money was fair. Ambiance and Decor: The ambiance and decor of the agency were clean and modern. Facilities and Amenities: The facilities and amenities were standard. Customer Service and Staff: The customer service provided by the staff was satisfactory. They were polite and answered all my questions. Initial Impression and Atmosphere: My initial impression of the agency was positive. Personal experiences: My personal experience was positive overall.

2023-11-08 Alexander

Customer Service and Staff: The customer service at HCF Health insurance agency was excellent. The staff were friendly and went above and beyond to assist with my claims. Personal experiences: My personal experience was great. I would highly recommend HCF Health insurance agency.

2023-11-13 Isabella

Overall Experience: The overall experience at HCF Health insurance agency was satisfactory. The staff were helpful and provided assistance with my claims. Quality of Products/Services: The quality of the products and services provided by HCF Health was good. Value for Money: I felt that the value for money was fair. Ambiance and Decor: The ambiance and decor of the agency were clean and modern. Facilities and Amenities: The facilities and amenities were standard. Customer Service and Staff: The customer service provided by the staff was satisfactory. They were polite and answered all my questions. Initial Impression and Atmosphere: My initial impression of the agency was positive. Personal experiences: My personal experience was positive overall.

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