DO NOT USE THIS COMPANY!!! We recently moved from Sydney to Sunshine Coast and had a disastrous experience with them. They are all nice during the sales process but then the good service stopped. They harassed us to pick up our stuff a day before we wanted it picked up and then waited almost 2 weeks before they delivered. 50% of the stuff was damaged and they only offered us $100 compensation. They didn't empty the beds as specified and then had the nerve to charge us extra for doing so. Spoke with a guy there called Dylan who told me that the photo on the website was not of their trucks. If they're prepared to lie about that then surely they're also prepared to lie about having any sort of customer satisfaction. DO NOT USE THESE MOVERS!