I got fined by council for parking at Costco one day, which is 3P sign posted. I am a healthcare worker who got called into work at The Northern Hospital during a time when the staff car parking was being rebuilt, and i thought i was doing the right thing by parking away from where the builder was working. I was the only car in this area at the rear of the car park. It was obviously not manned that day, so the dog catchers must have come across it by chance. I called to speak with council, advised of my situation, and pleaded for leniency - especially at a time when they sing the praises of hospital workers...but was met with a very OFFENDED response stating I couldn’t possibly ‘requiring’ anything over the phone. They refused to transfer me through to a counsel officer instead, the ‘non-emotional’ gentleman, as he stated he was, refused to progress my call. Never in my life have i come across a more rude, confrontational, inconsiderate public servant as when i spoke to council that morning. He actually hung up on me.

I had a negative experience with the City of Whittlesea Government office. I called their phone line but was left on hold for hours without being able to reach anyone. However, they were quick to send me rates and payment follow ups. The council parks and green areas have not been maintained properly, with long grass growing up to 2 meters in some areas. I am disappointed with the council's services and feel like they are overcharging taxpayers. We need to find a way to improve this.

I had a negative experience with the City of Whittlesea Government office. I appealed a parking fine, but they did not provide any justification for rejecting the appeal. The fine amount of $111 for parking in quiet residential areas is excessive. I am disappointed with how the council handled my case and question their commitment to serving the community.