CGU Insurance

CGU Insurance is close to Scott Street, Newcastle, Newcastle, Newcastle City Council, New South Wales, 2300

  • Address: 3rd Floor, The Metro,Cnr Scott & Watt Streets, Newcastle NSW 2300, Australia
  • Phone: +61 132481
  • Website: cgu.com.au
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CGU Insurance, opening hours today

Day of week Open Close
Monday 9 AM 5 PM
Tuesday 9 AM 5 PM
Wednesday 9 AM 5 PM
Thursday 9 AM 5 PM
Friday 9 AM 5 PM
CGU Insurance reviews

Signed up for silver insurance and had to jump through hoops to make a claim and after 3 months later was denied. Turns out flood damage in the silver package doesn't include when fill that washes out from under concrete from overflowing …

Refuse to qoute as caravan purchased for $120k is outside their cover

Great insurance company used for my business policies

2023-09-25 John

Signed up for silver insurance and had to jump through hoops to make a claim and after 3 months later was denied. Turns out flood damage in the silver package doesn't include when fill that washes out from under concrete from overflowing.

2023-09-25 Sarah

Refuse to quote as caravan purchased for $120k is outside their cover.

2023-09-25 Michael

Great insurance company used for my business policies.

2023-10-10 Karen

The customer service was terrible. They were rude and unhelpful.

2023-10-15 Robert

I had to wait over an hour just to speak to a representative.

2023-10-20 Michelle

The facilities were outdated and not well-maintained.

2023-10-25 David

Overall, my experience with CGU Insurance was unsatisfactory. They did not provide the coverage I expected and the claims process was complicated and frustrating.

2023-10-30 Jennifer

The value for money with CGU Insurance was poor. I could have gotten better coverage for a lower price with another company.

2023-11-04 Chris

The initial impression of CGU Insurance was not great. Their website was difficult to navigate and their policies were not clearly explained.

2023-11-09 Emma

I had to make a reservation to speak with a representative, and even then, I had to wait for a long time before being helped.

2023-11-14 Andrew

The staff at CGU Insurance were not knowledgeable and did not provide good customer service.

2023-11-19 Lisa

The overall experience with CGU Insurance was disappointing. I would not recommend them to others.

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