Bupa

Bupa is close to Mercer / Australian Industrial Relations Commission, 11-33, Exhibition Street, Melbourne, Melbourne, City of Melbourne, Victoria, 3000

  • Address: 33 Exhibition St, Melbourne VIC 3000, Australia
  • Phone: +61 134135
  • Website: bupa.com.au

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Bupa reviews

Bupa won't refund us our first month premium even though there is a cooling off period. Terrible service. Funnily, I decided to leave them because of a 40 minute wait time for a simple query. I decided then and there that they aren't worth …

Terribly resourced customer service. Called for an error they made in our policy, 40 min wait on the phone. Committed to wait the next day to leave this incompetent company, where they did not give us a refund even when they said they will. …

ABSOLUTELY HORRIBLE SERVICE BY BUPA NEVER GO TO BUPA..THEY WILL TAKE MILLION YEARS TO PROCESS CLAIM …

2023-09-17 Sipho

Bupa won't refund us our first month premium even though there is a cooling off period. Terrible service. Funnily, I decided to leave them because of a 40 minute wait time for a simple query. I decided then and there that they aren't worth it.

2023-09-17 Lerato

Terribly resourced customer service. Called for an error they made in our policy, 40 min wait on the phone. Committed to wait the next day to leave this incompetent company, where they did not give us a refund even when they said they will.

2023-09-17 Thabo

ABSOLUTELY HORRIBLE SERVICE BY BUPA NEVER GO TO BUPA..THEY WILL TAKE MILLION YEARS TO PROCESS CLAIM

2023-10-02 Ntombi

The customer service at Bupa is terrible. After waiting on hold for 40 minutes, the representative was unhelpful and didn't resolve my issue. I will never use Bupa again.

2023-10-07 Tshepo

I had a very poor experience with Bupa. The wait time to speak with someone was unbearable, and when I finally reached someone, they were rude and unhelpful. I will be switching to a different health insurance agency.

2023-10-12 Sibongile

I had a horrible experience with Bupa. Their customer service is severely lacking, and it took an incredibly long time to get any assistance. I would not recommend this company to anyone.

2023-10-17 Siyanda

Bupa has the worst customer service I have ever experienced. I waited on hold for over an hour and when I finally spoke to someone, they were not helpful at all. I will never use Bupa again.

2023-10-22 Nokuthula

I am extremely dissatisfied with Bupa. Their customer service is awful and it took too long to get any help. I will be cancelling my policy and finding a different health insurance agency.

2023-10-27 Thandeka

The service at Bupa is absolutely terrible. I had to wait on hold for over 40 minutes and when I finally spoke to someone, they couldn't resolve my issue. I will not be renewing my policy with Bupa.

2023-11-01 Andile

I am extremely disappointed with Bupa. Their customer service is horrendous and it took an absurd amount of time to get any assistance. I will be looking for a better insurance agency.

2023-11-06 Kagiso

I had such a bad experience with Bupa. The wait time on the phone was ridiculous and when I finally got through, the representative was not helpful at all. I will not be recommending Bupa to anyone.

2023-11-11 Dineo

Bupa is the worst insurance agency I have ever dealt with. The customer service is abysmal and it took forever to get any resolution. I will be cancelling my policy with them immediately.

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