Australian Unity

Australian Unity is close to Elms Family Hotel (Permanently closed), Little Lonsdale Street, Melbourne, Melbourne, City of Melbourne, Victoria, 3000

  • Address: 271 Spring St, Melbourne VIC 3000, Australia
  • Phone: +61 132939
  • Website: australianunity.com.au

Australian Unity, opening hours today

Day of week Open Close
Monday 8:30 AM 6 PM
Tuesday 8:30 AM 6 PM
Wednesday 8:30 AM 6 PM
Thursday 8:30 AM 6 PM
Friday 8:30 AM 6 PM
Saturday 8:30 AM 5 PM for the week
Australian Unity reviews

The absolute WORST customer 'service' out of anywhere. You CANNOT get anyone on the phone, currently sitting on hold for over 45 min. Just need an answer to a simple question regarding HICAP codes. The app sux too, every time I try to use …

Watch out customers! When cancelling a policy they will continue to deduct money from your account saying they were unaware of cancelled policy. They were notified and acknowledged that they had received cancellation but still 2 payments later are still committing FRAUD AND THEFT!

Went to claim optical but AU have not processed my return confimation to them in March that l am still a student so account was suspended. Very poor effort and was on hold for 40mins also.

2023-09-19 Lerato

The absolute WORST customer 'service' out of anywhere. You CANNOT get anyone on the phone, currently sitting on hold for over 45 min. Just need an answer to a simple question regarding HICAP codes. The app sux too, every time I try to use …

2023-09-19 Thabo

Watch out customers! When cancelling a policy they will continue to deduct money from your account saying they were unaware of cancelled policy. They were notified and acknowledged that they had received cancellation but still 2 payments later are still committing FRAUD AND THEFT!

2023-09-19 Nomvula

Went to claim optical but AU have not processed my return confimation to them in March that l am still a student so account was suspended. Very poor effort and was on hold for 40mins also.

2023-10-04 Tshepo

The worst experience I've ever had with an insurance company. Their customer service is non-existent. I've been sitting on hold for over an hour and still haven't been able to speak to a representative. Avoid this company at all costs.

2023-10-09 Nthabiseng

I am extremely disappointed with Australian Unity Insurance company. Their staff is unhelpful and lack knowledge about their own policies. I have had multiple issues with them and it has been a nightmare trying to get anything resolved. I would not recommend this company to anyone.

2023-10-14 Sipho

I have been with Australian Unity Insurance for years and I have always been happy with their service. Their customer service is friendly and helpful, and I have never had any issues with claims or coverage. I would highly recommend them to anyone in need of insurance.

2023-10-19 Lebohang

I recently had to make a claim with Australian Unity Insurance and I was impressed with how smoothly the process went. The staff was knowledgeable and helpful, and my claim was processed quickly. I would definitely recommend this insurance company to others.

2023-10-24 Thandi

I have had a great experience with Australian Unity Insurance. Their customer service is top-notch and they always go above and beyond to help me with any issues or questions. I feel confident knowing that my insurance needs are taken care of by this company.

2023-10-29 Sello

I have been a customer of Australian Unity Insurance for several years and I am very satisfied with their service. Their customer service team is always friendly and helpful, and I have never had any issues with my claims. I would highly recommend this company to others.

2023-11-03 Nombuso

I recently had to file a claim with Australian Unity Insurance and I was impressed with how quickly and efficiently they handled my claim. The staff was friendly and helpful, and they kept me informed throughout the process. I would definitely recommend this insurance company.

2023-11-08 Sandile

I have been with Australian Unity Insurance for a number of years and I have always had a positive experience with them. Their customer service is excellent and their policies are comprehensive. I would highly recommend this company to others.

2023-11-13 Zanele

I have been a customer of Australian Unity Insurance for many years and I have always been happy with their service. Their staff is friendly and knowledgeable, and I have never had any issues with claims or coverage. I would highly recommend this insurance company.

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