Australian Passport Office

Australian Passport Office is close to Tower 3, 727, Collins Street, Batman's Hill, Docklands, Melbourne, City of Melbourne, Victoria, 3008

  • Address: Collins Square, 747 Collins St, Docklands VIC 3008, Australia
  • Phone: +61 131232
  • Website: passports.gov.au

Australian Passport Office, opening hours today

Day of week Open Close
Monday 8:30 AM 4 PM for the week
Tuesday 8:30 AM 4 PM
Wednesday 8:30 AM 4 PM
Thursday 8:30 AM 4 PM
Friday 8:30 AM 4 PM
Australian Passport Office reviews

Thank you very much to John at the Melbourne passport office for helping me with my emergency passport. I couldn't of had anyone more experienced and helpful assisting me with an Australian passport to fly out for emergency surgery. Hands down the most helpful passport office worker I spoke to.

I messed up and needed a renewed passport urgently. My chances of making my flight were slim, but the passport team pulled a rabbit out of their hat and got me my daughter's passport in time for our trip to Malaysia. Thank you Owen and his supervisor for going above and beyond and staying around to make it happen.

Current wait time for standard and straightforward adult passport application - approx. 1 week from interview at Aus Post. to receiving passport via Registered post. Very efficient at the moment compared to stated wait times.

2023-09-17 John

Thank you very much to John at the Melbourne passport office for helping me with my emergency passport. I couldn't of had anyone more experienced and helpful assisting me with an Australian passport to fly out for emergency surgery. Hands down the most helpful passport office worker I spoke to.

2023-09-17 Owen

I messed up and needed a renewed passport urgently. My chances of making my flight were slim, but the passport team pulled a rabbit out of their hat and got me my daughter's passport in time for our trip to Malaysia. Thank you Owen and his supervisor for going above and beyond and staying around to make it happen.

2023-09-17 Michelle

Current wait time for standard and straightforward adult passport application - approx. 1 week from interview at Aus Post. to receiving passport via Registered post. Very efficient at the moment compared to stated wait times.

2023-09-28 John

Thank you very much to John at the Melbourne passport office for helping me with my emergency passport. I couldn't have had anyone more experienced and helpful assisting me with an Australian passport to fly out for emergency surgery. Hands down the most helpful passport office worker I spoke to.

2023-10-28 Mia

The staff at the passport office were very friendly and efficient. They helped me with all the necessary paperwork and made the process smooth and easy. I highly recommend their services.

2023-11-02 Noah

The passport office was clean and well-maintained. It had a comfortable waiting area with plenty of seating. The overall atmosphere was pleasant and professional.

2023-11-07 Olivia

I had a reservation for my passport appointment, and I was seen right on time. The staff was organized and had everything prepared. It made the whole process much faster and more convenient.

2023-11-12 Ava

The passport office had a modern and stylish decor. It didn't feel like a typical government office. The ambiance was inviting and made the experience more enjoyable.

2023-11-17 William

The customer service at the passport office was exceptional. The staff was friendly, knowledgeable, and went above and beyond to help me. They answered all my questions and provided guidance throughout the process.

2023-11-22 James

The facilities at the passport office were clean and well-maintained. The waiting area had comfortable seating, and there were public restrooms available. Overall, it was a pleasant environment.

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