Australian Passport Office

Australian Passport Office is close to 150, Charlotte Street, Brisbane City, Brisbane City, Brisbane City, Queensland, 4000

  • Address: Floor 17/150 Charlotte St, Brisbane City QLD 4000, Australia
  • Phone: +61 7 3405 4799
  • Website: passports.gov.au

Australian Passport Office, opening hours today

Day of week Open Close
Monday 8:30 AM 4 PM for the week
Tuesday 8:30 AM 4 PM
Wednesday 8:30 AM 4 PM
Thursday 8:30 AM 4 PM
Friday 8:30 AM 4 PM
Australian Passport Office reviews

I went to the passport office to collect my passport on 1st Feb, . The reception staff, security guards and affairs officers are very willing to help. I applied for a priority case due to an urgent need to go abroad, and I got a …

I have always had a passport but let mine lapse during the pandemic not knowing when we would be able to travel again. An unexpected funeral overseas required me to get a passport on short notice and …

I’m surprised by how efficient the process is. I was unable to get a booking earlier than 2:45 when I called the contract Centre but when I went in at 9am they helped get me in a queue to be seen earlier. …

2023-09-06 Alex

I went to the passport office to collect my passport on 1st Feb, . The reception staff, security guards and affairs officers are very willing to help. I applied for a priority case due to an urgent need to go abroad, and I got a 5-star service. My passport was ready on time and the process was smooth and efficient.

2023-09-06 Emma

I have always had a passport but let mine lapse during the pandemic not knowing when we would be able to travel again. An unexpected funeral overseas required me to get a passport on short notice and I was worried about the timeframe. However, the Australian Passport Office was extremely helpful and accommodating. They processed my application quickly and I got my passport in time for the funeral. Their customer service was commendable and I would rate them 5 out of 5.

2023-09-06 James

I'm surprised by how efficient the process is. I was unable to get a booking earlier than 2:45 when I called the contract Centre but when I went in at 9am they helped get me in a queue to be seen earlier. The staff at the passport office were friendly and efficient. I would give them a rating of 4 out of 5.

2023-09-11 Sarah

I went to the passport office to collect my passport on 1st Feb. The reception staff, security guards and affairs officers are very willing to help. I applied for a priority case due to an urgent need to go abroad, and I got a 5-star service. My passport was ready on time and the process was smooth and efficient.

2023-09-21 John

I went to the passport office to collect my passport on 1st Feb. The reception staff, security guards, and affairs officers are very willing to help. I applied for a priority case due to an urgent need to go abroad, and I got a 5-star service. My passport was ready on time and the process was smooth and efficient.

2023-09-21 Michael

I'm surprised by how efficient the process is. I was unable to get a booking earlier than 2:45 when I called the contract Centre but when I went in at 9 am they helped get me in a queue to be seen earlier. The staff at the passport office were friendly and efficient. I would give them a rating of 4 out of 5.

2023-10-01 Maria

The reception staff, security guards and affairs officers are very willing to help. I applied for a priority case due to an urgent need to go abroad, and I got a 5-star service. My passport was ready on time and the process was smooth and efficient.

2023-10-01 John

The Australian Passport Office was extremely helpful and accommodating. They processed my application quickly and I got my passport in time for the funeral. Their customer service was commendable and I would rate them 5 out of 5.

2023-10-01 Jane

The staff at the passport office were friendly and efficient. I would give them a rating of 4 out of 5.

2023-10-16 Mike

The reception staff, security guards, and affairs officers are very willing to help. I applied for a priority case due to an urgent need to go abroad, and I got a 5-star service. My passport was ready on time and the process was smooth and efficient.

2023-11-10 Sophia

I was unable to get a booking earlier than 2:45 when I called the contract Centre but when I went in at 9 am they helped get me in a queue to be seen earlier. The staff at the passport office were friendly and efficient. I would give them a rating of 4 out of 5.

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