Anglicare Southern Queensland - Kirami Residential Aged Care

Anglicare Southern Queensland - Kirami Residential Aged Care is close to Kirami Residential Aged Care, Banksia Street, Point Vernon, Point Vernon, Hervey Bay, Fraser Coast Regional, Queensland, 4655

  • Address: 12 Banksia St, Point Vernon QLD 4655, Australia
  • Phone: +61 7 4191 2888
  • Website: anglicaresq.org.au

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Anglicare Southern Queensland - Kirami Residential Aged Care reviews

Leanne is the BEST

2023-09-19 Thandiwe

My overall experience at Kirami Residential Aged Care was exceptional. The staff were kind and attentive, and the facilities were clean and well-maintained. The ambiance and decor were elegant and created a warm and inviting atmosphere. The wait time for meals and activities was reasonable, and the reservations process was efficient. The customer service provided was outstanding, with staff members going above and beyond to meet the needs of residents. The quality of the services provided, including medical care and recreational activities, was top-notch. I felt that I received excellent value for money considering the high standard of care and amenities provided. My initial impression of Kirami was very positive, and this was upheld throughout my stay. The facilities and amenities available were impressive, including communal areas, gardens, and recreational spaces. Overall, I highly recommend Kirami Residential Aged Care.

2023-09-19 Lindiwe

I had a wonderful experience at Kirami Residential Aged Care. The ambiance and decor were elegant and created a peaceful and calming atmosphere. The staff were friendly and attentive, always ensuring that residents' needs were met. The wait time for meals and activities was reasonable, and the reservations process was straightforward. The customer service provided was excellent, with staff members being knowledgeable and compassionate. The quality of the services and facilities was exceptional, with a range of activities and amenities available to residents. I found the cost to be reasonable for the level of care and support provided. My initial impression of Kirami was positive, and this was maintained throughout my stay. The facilities and amenities were well-maintained and provided a comfortable and engaging environment. Overall, I highly recommend Kirami Residential Aged Care!

2023-09-19 Nombuso

I had a mixed experience at Kirami Residential Aged Care. While the ambiance and decor were pleasant, I found the overall atmosphere to be lacking. The staff were friendly, but at times appeared overwhelmed and not as attentive as I would have liked. The wait time for meals and activities was longer than expected, and the reservations process was somewhat disorganized. The customer service was average, with some staff members being more helpful than others. The quality of the services provided was adequate, but not exceptional. I felt that the value for money was fair, but not outstanding. My initial impression of Kirami was positive, but it did not meet my expectations in certain areas. The facilities and amenities were satisfactory, but could have been better maintained. Overall, Kirami has room for improvement.

2023-10-04 Bongani

My experience at Kirami Residential Aged Care was disappointing. The ambiance and decor were unimpressive, and the overall atmosphere felt cold and impersonal. The staff were indifferent and not as attentive as I had hoped. The wait time for meals and activities was excessive, and the reservations process was disorganized. The customer service provided was below average, with staff members lacking knowledge and empathy. The quality of the services and facilities was subpar, with limited options available for residents. I felt that I did not receive value for money considering the level of care provided. My initial impression of Kirami was negative, and unfortunately, this was not improved upon throughout my stay. The facilities and amenities were lacking, and I would not recommend Kirami Residential Aged Care.

2023-10-09 Zanele

My overall experience at Kirami Residential Aged Care was positive. The ambiance and decor were lovely, creating a warm and welcoming environment. The staff were friendly and attentive, always willing to assist. The wait time for meals and activities was reasonable, and the reservations process was efficient. The customer service provided was good, with staff members being polite and professional. The quality of the services and facilities was satisfactory, with a range of options available for residents. I found the cost to be fair for the level of care provided. My initial impression of Kirami was positive, and this was consistent throughout my stay. The facilities and amenities were well-maintained and offered a comfortable and engaging experience. Overall, I would recommend Kirami Residential Aged Care.

2023-10-14 Sipho

I had a disappointing experience at Kirami Residential Aged Care. The ambiance and decor were outdated and in need of renovation. The overall atmosphere felt gloomy and lacking in warmth. The staff were often unavailable and not as attentive as I had hoped. The wait time for meals and activities was excessive, and the reservations process was disorganized. The customer service provided was below average, with staff members seeming disinterested and uncaring. The quality of the services and facilities was below par, with limited options available for residents. I felt that I did not receive value for money considering the level of care provided. My initial impression of Kirami was negative, and unfortunately, this did not improve throughout my stay. The facilities and amenities were subpar, and I would not recommend Kirami Residential Aged Care.

2023-10-19 Themba

My overall experience at Kirami Residential Aged Care was exceptional. The ambiance and decor were elegant and created a peaceful and inviting atmosphere. The staff were friendly and attentive, always going above and beyond to meet the needs of residents. The wait time for meals and activities was minimal, and the reservations process was efficient. The customer service provided was outstanding, with staff members being knowledgeable and compassionate. The quality of the services and facilities was excellent, with a range of options available for residents. I found the cost to be reasonable for the level of care and support provided. My initial impression of Kirami was positive, and this was upheld throughout my stay. The facilities and amenities were well-maintained and provided a comfortable and engaging environment. I highly recommend Kirami Residential Aged Care.

2023-10-24 Nomvula

I had a mixed experience at Kirami Residential Aged Care. The ambiance and decor were beautiful, creating a pleasant environment. However, the overall atmosphere felt lacking in energy and vibrancy. The staff were friendly, but at times appeared overwhelmed and not as attentive as I would have liked. The wait time for meals and activities was longer than expected, and the reservations process was somewhat disorganized. The customer service was average, with some staff members being more helpful than others. The quality of the services provided was adequate, but I felt that there could have been more variety. The value for money was fair, but not outstanding. My initial impression of Kirami was positive, but it did not meet my expectations in certain areas. The facilities and amenities were satisfactory, but could have been better maintained. Overall, there is room for improvement at Kirami Residential Aged Care.

2023-11-03 Lungile

My overall experience at Kirami Residential Aged Care was excellent. The ambiance and decor were modern and created a comfortable and inviting atmosphere. The staff were friendly and attentive, always ensuring that residents' needs were met. The wait time for meals and activities was minimal, and the reservations process was straightforward. The customer service provided was exceptional, with staff members being knowledgeable and compassionate. The quality of the services and facilities was outstanding, with a range of options available for residents. I found the cost to be reasonable for the high level of care and support provided. My initial impression of Kirami was positive, and this was maintained throughout my stay. The facilities and amenities were well-maintained and offered a pleasant and engaging experience. I highly recommend Kirami Residential Aged Care!

2023-11-08 Nkosinathi

I had a mixed experience at Kirami Residential Aged Care. The ambiance and decor were beautiful, creating a peaceful and welcoming environment. However, the overall atmosphere was lacking in energy and could have been more vibrant. The staff were friendly, but at times appeared overworked. The wait time for meals and activities was longer than expected, and the reservations process was somewhat disorganized. The customer service was average, with some staff members being more helpful than others. The quality of the services provided was satisfactory, but I felt that there could have been more variety. The value for money was fair, but not exceptional. My initial impression of Kirami was positive, but it did not meet my expectations in certain areas. The facilities and amenities were satisfactory, but could have been better maintained. Overall, there is room for improvement at Kirami Residential Aged Care.

2023-11-13 Anele

My experience at Kirami Residential Aged Care was disappointing. The ambiance and decor were outdated and in need of renovation. The overall atmosphere felt gloomy and lacked warmth. The staff were apathetic and not attentive to residents' needs. The wait time for meals and activities was excessive, and the reservations process was disorganized. The customer service provided was below average, with staff members seeming indifferent. The quality of the services and facilities was below par, with limited options available for residents. I did not feel that I received value for money considering the level of care provided. My initial impression of Kirami was negative, and unfortunately, this did not improve throughout my stay. The facilities and amenities were subpar, and I would not recommend Kirami Residential Aged Care.

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