Aidacare - Mobility & Healthcare Equipment

Aidacare - Mobility & Healthcare Equipment is close to 1032, Beaudesert Road, Coopers Plains, Coopers Plains, Brisbane City, Queensland, 4108

  • Address: 1032 Beaudesert Rd, Coopers Plains QLD 4108, Australia
  • Phone: +61 7 3086 2900
  • Website: aidacare.com.au

Aidacare - Mobility & Healthcare Equipment, opening hours today

Day of week Open Close
Monday 8:30 AM 4:30 PM
Tuesday 8:30 AM 4:30 PM
Wednesday 8:30 AM 4:30 PM
Thursday 8:30 AM 4:30 PM
Friday 8:30 AM 4:30 PM
Aidacare - Mobility & Healthcare Equipment reviews

The ladies working in the showroom floor are wonderful, friendly, smile and helpful but the one answering the phone gave me incorrect information and caused me a lot of stress today. I called ahead to enquire about an item and its …

Just want to say a big thank you to Mark and the lovely staff at Aidacare Cooper's Plains for their amazing service. My friend who is over here on holiday had her fold-up mobility scooter suddenly stop working. Fearing the worse we rang …

Excellent experience! I used to purchase my wheelie walkers (three already this year) from a local supplier, but their customer service has gone downhill, and I was left without a wheelie walker (paid for nearly two weeks ago) when my …

2023-09-22 Jane

The ladies working in the showroom floor are wonderful, friendly, smile and helpful but the one answering the phone gave me incorrect information and caused me a lot of stress today. I called ahead to enquire about an item and its availability, and was told that it was in stock. When I arrived at the store, I was informed that they actually didn't have it and it would need to be ordered. This misinformation caused me a lot of stress and wasted my time.

2023-09-22 Sarah

Just want to say a big thank you to Mark and the lovely staff at Aidacare Cooper's Plains for their amazing service. My friend who is over here on holiday had her fold-up mobility scooter suddenly stop working. Fearing the worse we rang Aidacare and spoke with Mark who went above and beyond with his assistance guiding us how we could possibly rectify the situation ourselves before deciding if we needed to bring it in for repairs. Thanks again Mark, you were a big help and saved us from what could have been a major hassle!

2023-09-22 John

Excellent experience! I used to purchase my wheelie walkers (three already this year) from a local supplier, but their customer service has gone downhill, and I was left without a wheelie walker (paid for nearly two weeks ago) when my old one suddenly broke. I phoned Aidacare and spoke with a friendly staff member who was able to quickly process my order and have a new walker delivered to me within a few days. The walker is of great quality and I'm very happy with my purchase. Aidacare has definitely won me over as a customer!

2023-10-07 Laura

I had a terrible experience with Aidacare. I bought a wheelchair from them and it broke within a few weeks of use. When I contacted their customer service to get it repaired or replaced, they were extremely unhelpful and unresponsive. They made no effort to resolve the issue and I ended up having to buy a new wheelchair from a different company. I would not recommend Aidacare for their poor customer service and lack of quality products.

2023-10-12 Michael

I recently visited Aidacare to purchase a walking cane for my elderly mother. The staff member who assisted me was knowledgeable and helpful. They took the time to understand my mother's needs and recommended a cane that suited her well. The process was quick and easy, and the cane has been working perfectly for her. I appreciate the excellent customer service I received at Aidacare.

2023-10-17 Emma

I had a mixed experience with Aidacare. Some of the staff members were friendly and willing to help, while others seemed disinterested and unresponsive. The overall atmosphere of the store was average. The prices were reasonable, but the quality of the products I purchased was mediocre. I would recommend shopping around and considering other options before settling on Aidacare.

2023-10-22 David

I had a positive experience with Aidacare. The staff members were helpful and attentive. They assisted me in finding the right mobility equipment for my needs and answered all my questions. The showroom floor was well-organized and had a good selection of products. The prices were fair and the overall value for money was great. I would recommend Aidacare to others in need of mobility equipment.

2023-10-27 Karen

I had a disappointing experience with Aidacare. The staff members were rude and unhelpful. They seemed more interested in making sales than assisting customers. The wait time was long and there was no reservation system in place. The ambiance and decor were outdated and unpleasant. The overall impression and atmosphere of the store were negative. I would not recommend Aidacare based on my experience.

2023-11-01 Jessica

I had a positive experience with Aidacare. The staff members were friendly and went out of their way to assist me. They provided excellent customer service and were knowledgeable about the products. The facilities and amenities at the store were clean and well-maintained. The overall experience was great and I would definitely recommend Aidacare to others.

2023-11-06 Daniel

I had a mixed experience with Aidacare. While some staff members were helpful and friendly, others were dismissive and uninterested. The wait time was average and there was no reservation system in place. The ambiance and decor of the store were average. The initial impression and atmosphere were neither positive nor negative. The value for money was decent, but the facilities and amenities were lacking. I would consider other options before choosing Aidacare again.

2023-11-11 Lisa

I had a wonderful experience with Aidacare. The staff members were kind, patient, and knowledgeable. They took the time to understand my needs and recommended the perfect mobility equipment for me. The customer service was outstanding and I felt well taken care of. The quality of the products I purchased was top-notch. I would highly recommend Aidacare to anyone in need of reliable mobility equipment.

2023-11-16 Scott

I had a terrible experience with Aidacare. The staff members were rude and unhelpful. They seemed more interested in making sales than assisting customers. The quality of the products I purchased was poor and they broke shortly after I started using them. When I contacted customer service for assistance, they were unresponsive and didn't offer any solutions. I would not recommend Aidacare based on my negative experience.

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