ACT Civil and Administrative Tribunal (ACAT)

ACT Civil and Administrative Tribunal (ACAT) is close to Allara House, 48-56, Allara Street, City, Canberra, District of Canberra Central, Australian Capital Territory, 2601

  • Address: 15 Constitution Ave, Canberra ACT 2601, Australia
  • Phone: +61 2 6207 1740
  • Website: acat.act.gov.au

ACT Civil and Administrative Tribunal (ACAT), opening hours today

Day of week Open Close
Monday 9 AM 4:30 PM for the week
Tuesday 9 AM 4:30 PM
Wednesday 9 AM 4:30 PM
Thursday 9 AM 4:30 PM
Friday 9 AM 4:30 PM
ACT Civil and Administrative Tribunal (ACAT) reviews

Pretty underwhelming and informal rental dispute process. The remediator tries to pressure and rush a decision so they don't have to process further. If you're a tenant, don't let them pressure you, stand your ground and make sure you have …

Whilst the member ruled in my favour the whole experience of dealing with ACAT was riddle with having to put up with rude and unprofessional behaviour with just about everyone that works there. Almost everyone that works there is rude, …

An absolute joke of a place where evidence is not used to form judgement but where a personal dislike for the nature of a hearing takes the lead and where it's members will lie and manipulate evidence to bend and twist it to which ever way …

2023-09-09 Sipho

Pretty underwhelming and informal rental dispute process. The remediator tries to pressure and rush a decision so they don't have to process further. If you're a tenant, don't let them pressure you, stand your ground and make sure you have all the evidence to support your case.

2023-09-09 Thandi

Whilst the member ruled in my favour the whole experience of dealing with ACAT was riddled with having to put up with rude and unprofessional behavior from just about everyone that works there. Almost everyone that works there is rude and unhelpful.

2023-09-09 Nhlanhla

An absolute joke of a place where evidence is not used to form judgment, but where a personal dislike for the nature of a hearing takes the lead. The members will lie and manipulate evidence to bend and twist it to whichever way they want it to go.

2023-09-24 Nandi

I had a terrible experience at ACAT. The process was confusing and I felt rushed into making a decision. The staff was not helpful and I felt like they were not taking my concerns seriously.

2023-09-29 Zanele

The ACAT process was incredibly frustrating. The staff was unhelpful and seemed to be more interested in rushing through the process than actually resolving the dispute. I would not recommend using ACAT for any kind of dispute.

2023-10-04 Lungile

I had a positive experience with ACAT. The staff was helpful and professional and the process was smooth. I felt like my concerns were taken seriously and I was able to reach a fair resolution.

2023-10-09 Themba

I found the ACAT process to be efficient and straightforward. The staff was helpful and the remediator was fair and unbiased. I would recommend ACAT for resolving disputes.

2023-10-14 Nkosinathi

My experience with ACAT was disappointing. The staff was unprofessional and rude. I felt like my concerns were not taken seriously and the process was rushed. I would not use ACAT again.

2023-10-19 Bongi

I had a positive experience with ACAT. The staff was helpful and knowledgeable and the process was efficient. I would recommend ACAT for resolving disputes.

2023-10-24 Sikhumbuzo

ACAT was unhelpful and inefficient in resolving my dispute. The staff seemed disinterested and the process was confusing. I would not recommend ACAT for resolving disputes.

2023-10-29 Thabo

ACAT was helpful in resolving my dispute. The staff was professional and the process was fair. I was able to reach a satisfactory resolution.

2023-11-03 Nokuthula

I had a negative experience with ACAT. The staff was uncooperative and the process was frustrating. I would not recommend using ACAT for resolving disputes.

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