I wasn't too impressed with my initial impression of Abrasive Tools Specialists Pty Ltd. The atmosphere felt a bit cold and unwelcoming, and the staff didn't seem very friendly. The facilities were okay, but nothing special. I had to wait longer than expected for my appointment, and I didn't make a reservation so I can't comment on that. The quality of the abrasive tools I purchased was average, nothing exceptional. The customer service was okay, with the staff being somewhat helpful but not very knowledgeable. Overall, my experience with Abrasive Tools Specialists Pty Ltd was just okay.

My initial impression of Abrasive Tools Specialists Pty Ltd was very positive. The atmosphere was professional and welcoming, and the staff made me feel comfortable right away. The facilities were clean and well-maintained, and there were plenty of amenities available. I didn't have to wait long for my appointment, and the reservation process was easy. The quality of the abrasive tools I purchased from them was excellent, and I was very satisfied with my purchase. The customer service was also top-notch, with the staff being knowledgeable and helpful. Overall, my experience with Abrasive Tools Specialists Pty Ltd was great and I felt like I got value for my money.